Terms of Service

1. Acceptance of Terms

Welcome to House Painting Sydney. These Terms of Service ("Terms") govern your use of our website and services that connect homeowners with professional house painting contractors in Sydney, Australia.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Service

House Painting Sydney is a platform that connects homeowners with verified house painting professionals. Our services include:

• Connecting homeowners with qualified painting contractors
• Facilitating quote requests and project coordination
• Providing AI-powered painting advice and assistance
• Offering access to painting supplies and materials
• Supporting project management and communication

We act as an intermediary platform and do not directly provide painting services.

3. User Accounts

3.1 Account Creation

To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

• Provide accurate and up-to-date information
• Maintain the security of your account
• Notify us immediately of any unauthorized use
• Be responsible for all activities under your account

4. Service Usage

4.1 Permitted Use

You may use our services for legitimate house painting projects and related activities. You agree to:

• Use the platform in accordance with applicable laws
• Provide accurate project information
• Communicate respectfully with service providers
• Honor agreed-upon terms with contractors

4.2 Prohibited Activities

You may not:

• Use the service for illegal or fraudulent purposes
• Interfere with the platform's operation
• Attempt to gain unauthorized access to our systems
• Harass or abuse other users or service providers
• Post false, misleading, or inappropriate content
• Circumvent our fees or payment systems

5. Service Providers

Our platform connects you with independent painting contractors. We do not:

• Employ or directly manage painting contractors
• Guarantee the quality of work performed by contractors
• Control pricing or project terms set by contractors
• Assume liability for contractor actions or work quality

Contractors are independent businesses responsible for their own licensing, insurance, and work quality.

6. Payments and Fees

6.1 Service Fees

We may charge fees for certain services. All fees are clearly disclosed before you commit to using a service.

6.2 Payment Processing

Payments are processed securely through third-party payment providers. We do not store your payment information.

6.3 Refunds

Refund policies vary by service type. Please review specific refund terms before making payments.

7. Intellectual Property

The House Painting Sydney platform, including its design, content, and functionality, is protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or attempt to extract our source code
• Create derivative works based on our platform

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers and Limitations

9.1 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue services at any time.

9.2 Limitation of Liability

To the maximum extent permitted by law, House Painting Sydney shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

10. Indemnification

You agree to indemnify and hold harmless House Painting Sydney from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with Australian law, unless otherwise required by law.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any legal proceedings will be conducted in the courts of New South Wales.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes through our platform or via email. Continued use of our services after changes constitutes acceptance of the new Terms.

14. Termination

We may terminate or suspend your account at any time for violation of these Terms or for any other reason at our discretion. You may also terminate your account at any time.

15. Contact Information

If you have questions about these Terms, please contact us: